To fulfill the requirements for each year’s annual study visit, the owner must:
- Log on to caninelifetimehealth.org and complete, save and lock the annual owner questionnaire. The questionnaire does not need to be completed in one sitting. Progress is saved automatically as an owner moves through the questionnaire. However, the questionnaire must be locked once complete for shipment of the veterinary sample kit to occur.
- Once the questionnaire is completed, saved and locked, the veterinary sample kit will be mailed to the owner within 10 business days. If an owner has changed veterinarians, it is recommended the owner delivers the kit to the new veterinarian ahead of time so the veterinarian may become familiar with the kit contents and review study requirements.
- Schedule an appointment with the veterinarian in accordance with the Annual Appointment Guidelines.
- Return to caninelifetimehealth.org and log on to update the scheduled visit date on the dog’s record. After the annual visit, the study veterinarian is responsible for ensuring the annual veterinarian questionnaire is completed online. The dog’s Antech laboratory results also will be automatically uploaded 2-3 business days after the visit to the veterinarian’s study account.
For any questions regarding the annual study visit process, please contact the study customer service team at firstname.lastname@example.org or 855.4GR.DOGS (855.447.3647).